Welcome to Zamzam Guest House. By accessing our website or making a booking, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

🏨 General Use

All guests are expected to use our services in a respectful and lawful manner. Any misuse of the property, facilities, or website may result in cancellation of booking or denial of service.

🛏️ Booking Confirmation

A booking is considered confirmed only after receiving proper confirmation from our system or management. We reserve the right to accept or reject any booking request.

💳 Payment Terms

All payments must be made according to the booking agreement. Prices are subject to change without prior notice. Full or partial payment may be required at the time of booking.

⏰ Check-In / Check-Out

• Check-in and check-out times must be followed strictly.
• Early check-in or late check-out is subject to availability and may incur additional charges.

❌ Cancellation & Refunds

Cancellation and refund policies depend on booking conditions. Refunds (if applicable) will be processed according to our booking policy. Certain bookings may be non-refundable.

👥 Guest Responsibility

Guests are responsible for their personal belongings during their stay. The management will not be responsible for any loss, theft, or damage of personal items.

🚫 Prohibited Activities

Guests must not engage in any illegal, harmful, or disruptive activities within the hotel premises. Management reserves the right to take necessary action if rules are violated.

🔧 Property Damage

Any damage caused to hotel property by a guest will be charged accordingly. Guests must respect hotel property and maintain cleanliness.

📌 Policy Changes

Zamzam Guest House reserves the right to update or modify these Terms and Conditions at any time without prior notice.

📞 Contact Us

If you have any questions regarding these Terms and Conditions, please contact our support team for assistance.